GenAI Services Overview

Shows a list of the GenAI service instances that send heartbeats to PlatformManager, for example AgentGen, MCP Server, and Gatekeeper. Use the list to check the status of a service and to open its logs, metrics, and traces in Grafana.

This section is visible only with the global permission GenAI Services List – read.

Navigation: Overview > GenAI Services

Columns

Column

Description

Service

The name of the service, as the service reports it in its heartbeat.

Status

Ready, Not Ready, or Unknown.

Environment

The environment of the service instance, for example dev or prod.

Kubernetes Cluster

The Kubernetes cluster that runs the service instance.

Address

The URL of the service instance.

Last Heartbeat

The date and time of the last heartbeat from the service instance.

Each row is one combination of service, environment, and Kubernetes cluster.

Status and Heartbeats

Each service instance sends heartbeat messages to PlatformManager. The Status column shows the status from the latest heartbeat.

The status is Unknown in these cases:

  • The last heartbeat is older than three hours.

  • No heartbeat has arrived yet.

  • The heartbeat has no status, or a status that PlatformManager does not recognize.

Row Menu

  • Show Logs – Opens the Grafana logs of the service instance in a new tab.

  • Show Metrics – Opens the Grafana metrics of the service instance in a new tab.

  • Show Traces – Opens the Grafana traces of the service instance in a new tab.

An option is unavailable when the service instance does not report a link for it.