Integration Known Issues and Limitations

Unable to login to the partition

The normal login procedure can be unsuccessful and there is no obvious error or wrong credentials mentioned:

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This status can be caused by old cookies saved by the browser. This is sent together with the valid token and causes the unauthorised status:

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The preferred way is to clear your browser cache and cookies or close and open the browser again.

If the problem persists you can clear the side data completely. Go to developer tools (View > Developer > Developer Tools), open the Application tab, select Storage and click Clear site data:

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