Unprofitable Product Agent (Reference)

The Unprofitable Product Agent identifies and quantifies products with negative or sub-benchmark margins, prioritizing remediation by revenue impact to address hidden margin leakage.

List of Required Fields

The following table lists the set of transaction fields required for the Unprofitable Product Agent to compute its metrics and detection rules. Ensure these fields or equivalent are available and consistently populated in your source Transaction Datamart before deploying the Agent. Those exact field names are not required, but a similar fields with that data is required.

Name

Label

Description

GrossMargin

Gross Margin

The absolute margin in value terms (Revenue minus Cost of Goods Sold), before overhead allocation.

InvoicePrice

Invoice Price

The price actually charged to the customer on the invoice. The realized transaction price.

LocalListPrice

Local List Price

The standard list price applicable in the customer's local market, before any discounts or adjustments.

PricingDate

Pricing Date

The date on which the transaction or pricing event occurred.

ProductGroup

Product Group

A category grouping products by type, business line, or market segment.

ProductId

Product Id

A unique identifier for the product or SKU.

ProductName

Product Name

The display name of the product or SKU.

Definition

Series 1 (Revenue and Margin by Product)

Item

Value

Description

Data Label

Revenue and Margin by Product

Sets a label (name) of the Series 1 data series (data set). Data label can be freely customized and renamed according to your preferences.

Data Source

[DM] Transactions (Transactions)

Selected Transaction Datamart. For more information see Required Customer Data.

Currency

USD

Defines which currency the money data will be converted into.

Group By

Group By

Level

ProductId

Level 1

ProductName

Level 2

ProductGroup

Level 3

The specific field names may vary depending on the set of fields in your source Transaction Datamart. The selected fields will be utilized to establish the grouping hierarchy in the Summary Table of the Current Period Series. For additional information about grouping, see the Group section

Measures

Measure

Label

Aggregation

Name

Description

Invoice Price

Revenue

Revenue

The aggregated sum of invoice price for all included transactions.

Margin

Profit

Profit

The total profit earned from a product, calculated as the difference between the realized price and the cost for all transactions. It represents the absolute profit contribution.

Margin

Avg Margin %

{ }

AvgMarginPct

The product’s average margin rate, computed as total margin divided by total revenue. For more information see Average Margin Percentage.

List Price

Local List Price

{ }

LocalListPrice

The weighted average unit price over the selected period. For more information see Local List Price.

The specific measures may vary depending on the set of fields in your source Transaction Datamart.

Filters

Filters are criteria applied to transactional data to ensure only valid records are analyzed, commonly excluding zero-value transactions and constraining invoice dates using relative ranges computed from a configurable anchor date, specified as N months ago.

  • Constrain the analysis period by applying a relative date rule, which limits the dataset to transactions occurring within a configurable period prior to the current date.

Example
Pricing Date > custom N months ago 3 (11/09/2025)

Summary Table

Product ID

Product Name

Product Group

Revenue

Profit

Avg Margin %

Local List Price

DSTI-0001

Self-Seal Bubble Mailers #5, 10-1/2" x 16" Golden Kraft, 100 Pack

Envelopes & Mailers

686394.349

193485.369

0.2818866

46.76298318

DSTI-0002

6.75" x 9" Self-Sealing Bubble Mailer, #0, White, 25/Carton

Envelopes & Mailers

108925.939

30364.6159

0.278763866

7.40392468

  • Product Id – The top-level grouping dimension selected in the Group By definition. Rows are organized by Product ID.

  • Product Name – The Product Name used as the next grouping level within the table hierarchy.

  • Product Group – The Product Group level that further specifies each grouped row.

  • Revenue – The aggregated sum of invoice price for all included transactions.

  • Profit – The total profit earned from a product, calculated as the difference between the realized price and the cost for all transactions. It represents the absolute profit contribution.

  • Avg Margin % – The product’s average margin rate, computed as total margin divided by total revenue.

  • Local List Price – The weighted average unit price over the selected period.

Series 2 (Avg Margin by Product Group)

Item

Value

Description

Data Label

Avg Margin by Product Group

Sets a label (name) of the Series 2 data series (data set). Data label can be freely customized and renamed according to your preferences.

Data Source

[DM] Transactions (Transactions)

Selected Transaction Datamart. For more information see Required Customer Data.

Currency

USD

Defines which currency the money data will be converted into.

Group By

Group By

Level

ProductGroup

Level 1

Measures

Measure

Label

Aggregation

Name

Description

Gross Margin

Avg Margin %

{ }

AvgMarginPct

The product’s average margin rate, computed as total margin divided by total revenue. For more information see Average Margin Percentage.

Filters

Filters are criteria applied to transactional data to ensure only valid records are analyzed, commonly excluding zero-value transactions and constraining invoice dates using relative ranges computed from a configurable anchor date, specified as N months ago.

  • Constrain the analysis period by applying a relative date rule, which limits the dataset to transactions occurring within a configurable period prior to the current date.

Example
Pricing Date > custom N months ago 3 (11/09/2025)

Summary Table

Product Group

Avg Margin %

Envelopes & Mailers

0.279820574

  • Product Group – The Product Group level that specifies each grouped row.

  • Avg Margin % – The product’s average margin rate, computed as total margin divided by total revenue.

Join Series (Join Series)

Item

Value

Description

Data Label

Join Series

Sets a label (name) of the Join Series data series (data set). Data label can be freely customized and renamed according to your preferences.

Definition

Set up the relationship between the series by mapping the matching data columns/dimensions that you would like to include in the definition.

Series

Dimension

Series

Dimension

Revenue and Margin by Product

Product Group

Avg Margin by Product Group

Product Group

Measures

Label

Description

MarginVariance

The difference between an account’s margin rate and the relevant benchmark (e.g., segment or portfolio average), quantifying the degree of underperformance. For more information see Margin Variance.

Margin Uplift

The potential profit uplift for a customer if their margin rate were increased to the average of their own margin rate and the segment average. For more information see Margin Uplift.

Revenue

The aggregated sum of invoice price for all included transactions.

MarginLiftPotentialPct

The potential profit uplift (percentage) per product if their margin rate were raised to the relevant benchmark. For more information see Margin Lift Potential Percentage.

Revenue Uplift

The estimated additional profit that could be realized if the subject’s margin rate were improved to the average of its current margin rate and the relevant benchmark (such as a segment average). For more information see Revenue Uplift.

Current Margin %

The weighted gross margin percentage for the current period, computed as total margin divided by total revenue (invoice price). For more information see Current Margin Percentage.

Suggested Margin %

The recommended interim margin rate set at the midpoint between the current margin rate and the benchmark/target margin rate (e.g., segment average). For more information see Suggested Margin Percentage.

Segment Average Margin %

The weighted average gross margin rate for a given segment over the selected period, computed as total margin divided by total revenue across all entities in that segment. For more information see Segment Average Margin Percentage.

Current List Price

The standard list price for a product in the current period. For more information see Current List Price.

Suggested List Price

A recommended list price for a product. For more information see Suggested List Price.

Summary Table

Product ID [Revenue and Margin by Product]

Product Name [Revenue and Margin by Product]

Product Group [Revenue and Margin by Product]

MarginVariance

Margin Uplift

Revenue

MarginLiftPotentialPct

Revenue Uplift

Current Margin %

Suggested Margin %

Segment Average Margin %

Current List Price

Suggested List Price

DSTI-0001

Self-Seal Bubble Mailers #5, 10-1/2" x 16" Golden Kraft, 100 Pack

Envelopes & Mailers

-0.002066026

-709.0543013

686394.349

-0.00366464

-709.0543013

0.2818866

0.280853587

0.279820574

46.76298318

46.69581081

DSTI-0002

6.75" x 9" Self-Sealing Bubble Mailer, #0, White, 25/Carton

Envelopes & Mailers

0.001056708

57.5514742

108925.939

0.001895347

57.5514742

0.278763866

0.27929222

0.279820574

7.40392468

7.409352531

Detection Rules

Detection Rules defines the Agent’s alert conditions and includes scheduling. When conditions are met, actions are triggered during the next Agent run.

The rule targets two distinct scenarios. First, it highlights products that demonstrate a significant positive margin variance, defined as greater than 0.04, combined with a positive margin uplift. This combination signals that these products have the potential for margin improvement, making them prime candidates for optimization efforts.

info Default thresholds are flexible, adjust as necessary.

Example

Series

Rules

Join Series (Join Series)

((MarginVariance > 0.04) AND (Margin Uplift > 0)) OR (Current Margin % < 0)

Schedule

Set the preferred start date and frequency that you want the Agent to run.

Example

Start Date

Period

Interval

11/12/2025 11:48

Month

1

Start Date – The date when the scheduled task will run for the first time.
Period – Period which represents the offset between each run.
Interval – Interval which represents the number of repetitions in a selected period. Allowed characters are 0-9. 0 means one-off run.

Action Definition

Notifications assigned to specific users (The assignment must be made to a genuine system user). For more information see Action Definition.

Example

Summary

Description

Due Date

Assign to

Unprofitable Product Agent

The list below shows Products with profitability issues.

in 7 Days

First Name Last Name

Similar Case Handling

  • Period – Defines the time period between potential similar action. Similar case will not be recreated before the defined period. Time unit for the duplicate-prevention window.

  • Interval – Number of periods between similar actions. Similar case will not be recreated before the defined interval. Prevents creating a very similar case for the same context within the defined interval.

Example

Prevents creating a very similar case for the same context within a 3-month period.

Item

Value

Period

Month

Interval

3

Impact Calculation

You can define specific metrics to compute the foreseen impact of the actions. Please only use total absolute value (and not relative values) as those metrics will be aggregated.

Impact Definition

Measure

Impact Type

Realization Rate (%)

Order

Revenue Uplift

Revenue

50

1

Margin Uplift

Profit

40

2

Summary

Review the setup of the Agent, here you can see all the set parameters in one place.

If you are happy with the setup, click Submit for Approval. Once the Agent is approved, it becomes active and starts monitoring your data based on the schedule.

Review the final results in the Summary step.