Warning and Error Messages

Exception Code

Alert Message

Solution

Alert Type

UNEXPECTED_ERROR

Unexpected error occurred

Contact support

Critical

MULTIPLE_ACTIVE_SCENARIOS

You cannot have more than one active scenario

Deactivate the extra scenarios

Critical

NO_ACTIVE_SCENARIO

There is no 'Active' scenario for this item

Activate a scenario

Critical

MISSING_FORMULA_DATA

Please select formula

Select the required formula

Critical

MISSING_LINE_ITEM_SCENARIO

The Line Item does not belong to any scenario

Move the Line Item into a Scenario

Critical

REVOKED_FORMULA_USED

Revoked Formula selected on Line Item

Select an approved Formula

Critical

MISSING_DATA

Missing data

Provide the missing data

None

FOLDER_STRUCTURE_VIOLATION

Nested folders are not supported

Reorganize the folder structure

Red

NO_HISTORICAL_DATA_SOURCE

The configured data source for historical data is missing

Contact your Admin

Red

MISSING_FORECAST_ADDER_DATA

Missing Forecast Adder Type and Base Adder on the Header

Specify Adder Type and Base Adder on the header

Red

FORECAST_CALCULATION_ENGINE_FAILED

Forecast calculation engine failed

Restart the calculation engine

Yellow

MISSING_HISTORICAL_DATA

Historical data is missing

Provide the historical data

Yellow

CALCULATION_ENGINE_FAILED

Calculation engine failed

Restart the calculation engine

Yellow

FORECAST_MISSING_HISTORICAL_DATA

Forecast missing historical data

Provide the historical data

Yellow

NO_PRODUCT_GROUP

There is no Product Group selected

Select a Product Group

Yellow

UOM_CONVERSION_FACTOR_NOT_FOUND

UOM conversion factor not found

Provide the conversion factor

Yellow

INVALID_VALIDITY_DATES

Invalid Agreement Validity Dates

Set the correct Start Date and End Date

Critical

HISTORICAL_DATA_MISSING_CALCULATION_ITEMS

No Calculation Items have been found in the scenario

Check your Line Item inputs or Dimensions configuration

Critical

MISSING_CALCULATION_DATA

Missing calculation data, cannot generate Calculation Trace Result Matrix.

Provide the calculation data

Yellow

MISSING_HISTORICAL_CALCULATION_PERIOD_DATA

Missing Historical Period data.

Please check "Calendar" Data Source and ensure data for the selected date range is available.

Yellow

For more detail on alerts, refer to the Configure Alerts article.